Frequently asked questions

Practical answers before you commit.

Use these details to understand riding level, rooms, weather, phone pause, pricing and cancellation before you message us on WhatsApp.

01Can complete beginners join?

Yes. Athar is designed for beginners through intermediate riders. Matching, ground preparation and route choice are adapted to confidence and physical condition. A longer route is never used as a test of courage.

02Can I come alone?

Yes. One guest can join a small scheduled group of up to eight people. A private solo stay may be possible at an additional price, but the $650 starting price does not promise a private solo retreat.

03Will strangers share my room?

Room allocation and any single-occupancy supplement are confirmed before reservation. Two rooms have private bathrooms and terraces; two rooms share one bathroom. We will never surprise you with an unagreed room share.

04Are private rooms available?

Two rooms have private bathrooms and terraces. Availability, occupancy and any upgrade or single-occupancy supplement are confirmed in writing before payment; a private room is not automatically included in the starting price.

05What does the starting price include?

The retreat starts at $650 per guest for three days and two nights, including accommodation, meals and the guided programme. Transfers, room upgrades and private-group supplements may cost more and are quoted clearly.

06What should I bring?

Expect practical layers for changeable hill weather, closed footwear suitable around horses, comfortable riding clothes and any personal medication. Required riding safety equipment and any item supplied by Athar will be confirmed before arrival.

07Can transportation be arranged?

Yes. Transfer options can be arranged once departure points and dates are confirmed. Flights are not included.

08What happens in bad weather or snow?

Most journeys continue with sensible adjustments. If roads or trails become unsafe, Athar may shorten, transfer, postpone or cancel the programme. Snow is an occasional seasonal possibility, not a promise.

09What if snow blocks the road?

The team will not ask guests, drivers or horses to use an unsafe road or trail. The journey may be transferred, postponed or cancelled under the reservation terms. Exact notice, alternatives and refund steps are shared before payment.

010Is the retreat available year-round?

All four seasons are planned, with different timings and activities. A particular departure still depends on safe road and trail access, weather, horse welfare and operating readiness.

011Do I have to give up my phone?

The retreat invites a structured digital pause. Phones can rest in secure individual storage, while a practical emergency-contact process remains available. Personal safety and essential communication come first.

012What if someone needs to reach me in an emergency?

Athar provides an emergency-contact route and a process for accessing a stored phone when genuinely needed. The exact monitored number and handover procedure are confirmed before arrival.

013How is my horse selected?

The team considers riding experience, confidence, comfort, physical suitability and each horse's temperament and welfare on that day. A horse's needs may change the match or part of the programme.

014What if the long route feels too much?

Say so early, or at any point. Route Two is roughly three to five hours depending on pace, but a shorter or adjusted experience is provided when it is the safer, kinder choice.

015What is the cancellation policy?

Cancellations made at least 14 days before arrival receive a full refund. Cancellations from 7 to 13 days before arrival receive a 50% refund of amounts paid to Athar, excluding any third-party transfer or bank charges already incurred. Cancellations less than 7 days before arrival and no-shows are non-refundable unless Athar cancels the retreat or confirms another written arrangement.

016Is travel insurance required?

International guests are responsible for suitable travel and activity insurance, including cancellation and riding-related circumstances. Guests should check that their chosen policy fits a rural horse-led retreat in Jordan.

017Are flights included?

No. Guests arrange their own flights. Ground transport can be discussed separately once departure points, dates, provider and price are confirmed.

018Is the itinerary fixed?

No. The three-day arc is real, but timings and activities adapt to weather, season, horse welfare, trail conditions and guest safety.